Keeps sending junk mail
Another creepy estate agent that keeps on sending you letters to lie that there are supposedly buyers waiting. Told them to sending me this rubbish but I am now reviewing their bad practices here.

The worst estate agent i have ever…
The worst estate agent i have ever seen. After sign the contract, they never care your problems and never raise this problems to landlords. Don't work with them. Never.

Thanks Danny!
Danny was really helpful with accommodating for an online viewing. We were impressed with how well he conducted the viewing and we were completely sold on the flat. Unfortunately the deal fell through due to the landlord. Danny was really quick to reply to any of our queries and reassuring when communicating with us. Definitely the best service we got when looking for a flat especially with online viewings, couldn’t recommend him and the agency enough!

I needed to sell my London house when…
I needed to sell my London house when it was not a good time as people were moving out of London due to covid to work from home. I chose Adnan and am I pleased I did. He was 100 per cent professional, gave me great advice on marketing the property, found a buyer and kept me informed during the whole process. He listened to my concerns and his patience in dealing with my solicitors who messed up was inexhaustible. I cannot recommend him highly enough, also Charlotte who is in his team.

Thanks, Adnan!
I bought my property though Franklyn James around 7 years ago and have recently sold through them again. Adnan join the company when I was already listed and really pushed his team to bring viewings in what has been a difficult market. Adnan provided me with regular updates after each viewing and on what activity they had seen that week. Once I found a buyer, he also followed up regularly and diligently on the sale, helping to manage several big issues along the way and always responding quickly - the chain nearly collapsed several times and Adnan worked hard (often after hours) to chase other parties in the chain. Adnan and the sale team’s proactivity, knowledge and professionalism have been invaluable in getting my sale through.

Excellent Service
Our experience as renters from a property managed by Franklyn James has always been smooth and without hitch as we are nearing the 4 month mark of settling into our home. Denisa Petraskova the property manager is always prompt and effective in her communications and is deft in her understanding and resolutions of the problems that may crop up in the process of settling in. We really cannot thank her enough for ensuring that the property does not fall below the standard that was promised to us when renting from the agency. 10/10

Very happy with support and help…
Very happy with support and help provided. Highly recommend. Thank you very much Adnan and George.

Above and beyond the call of duty
I have had a problematic house sale taken 7 months to complete despite it is a simple no chain sale. This is definitely no fault of Franklyn James. Instead they have provided great support and service throughout the entire process. The acted professionally and have done a good job in keeping the conveyances on both sides to act on their toes, and keeping myself informed on the state of affairs. I must admit I didn't have good impression on the estate agents due to experiences in the past. This has all changed after dealing with Franklyn James. They listened well and acted with integrity when dealing with the requests from myself and the buyer, and this is very refreshing to see. Adnan and George in the sales team deserve a special mention in the case. Due to the long completion process, the buyer was in an unfortunate position and had to move into temporary accommodation while waiting for the completion. As I can see, Franklyn James has provided good support to the buyer during the stressful period and their support no doubt make the difficult situation a bit easier. Adnan has done a really great job to help ease the process at later stage and get the completion over the line. Many thanks to Franklyn have and I highly recommend them to everyone looking to sell their properties in the Canary Wharf and the docklands area.

Charlotte Ashton helped us in the…
Charlotte Ashton helped us in the viewings with her professional knowledge. She does not seem to be a trainee. We appreciate.

Quite a difficult situation with…
Quite a difficult situation with selling our flat but Adnan, Anthony and George were very helpful in getting us over the line and it's the second time we have used them. Recommend above any other agent in Limehouse, they're the best.